Apartment Emergencies

During Business Hours
(314) 725-1899

Weekdays, 8am-5pm

After Business Hours
(314) 854-0371

Weeknights, Weekends and Holidays

For emergencies that require the police, the fire department, or ambulance service, please call 911 before contacting us.

After business hours we can only respond to actual emergencies. Emergencies are defined as situations that are out of control, or where health or safety is of concern.

The following is a partial list of situations that we would consider an emergency:

  • Water running out of control
  • Sewer backed up
  • Toilet not functioning (if only one toilet)
  • No hot water
  • No heat
  • Broken locks (if locked out after business hours, please contact a locksmith)
  • Roof leaks
  • Break-ins (call 911 before contacting us)
  • Fire (call 911 before contacting us)
  • Gas Odor: If you smell gas, there could be a leak. Call Spire immediately at (314) 621-6920. If that line is busy, call (314) 342-0800. After contacting them, please contact us.