After business hours we can only respond to actual emergencies. Emergencies are defined as situations that are out of control, or where health or safety is of concern.
The following is a partial list of situations that we would consider an emergency:
- Water running out of control
- Sewer backing up
- Roof leaks
- No heat
- No hot water (if no water at all check with Water Co. at (866) 430-0820)
- Toilet not functioning (if only one toilet)
- Gas Odor: Call Spire immediately at (314) 342-0800
- Fire/Smoke: Call 911 first, then call us
- Break-ins: Call 911 first, then call us
- Broken locks (if locked out after business hours, you must contact a
locksmith. If your electronic lock is malfunctioning, please specify.)
*Service fees may apply*